Privacy Policy

Last Updated: April 05, 2026

Thank you for using Feexer!

1. Introduction & Accessibility Feexer, Inc. ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, request an estimate, or engage our general construction and remodeling services. This policy complies with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Accessibility: If you have a disability and require this Privacy Policy in an alternative format, please contact us at [Insert Email] or call us at 323-880-7755.

2. Information We Collect We collect personal information necessary to provide our construction services, process estimates, and manage projects. The categories of information we collect include:

Identifiers: Name, personal and business email addresses, phone numbers, and IP addresses.
Commercial & Property Information: Project site addresses, property blueprints, design preferences, and records of construction services purchased or considered.
Financial Information: Billing addresses and payment information required to process project deposits and milestone payments.
Audio/Electronic Information: Recordings of customer service and project management telephone calls, and records of email interactions.
Internet Activity: We collect data on how you interact with our website to improve our online presence.

3. How We Use Your Information We use the information we collect for the following business purposes:

Service Delivery: To provide accurate project estimates, conduct site visits, and execute construction, remodeling, and design contracts.
Project Management: To coordinate with project stakeholders, manage timelines, and ensure efficient job site operations.
Compliance & Permitting: To secure necessary building permits, schedule city inspections, and comply with local California building codes.
Customer Service & Quality Assurance: To respond to your inquiries, provide updates, and train our staff.
Automated Communication Processing: To process call recordings utilizing Artificial Intelligence (AI) to accurately document project requirements, summarize conversations, and improve operational efficiency.

4. How We Share Your Information We do not sell your personal information for monetary value. However, to execute your construction projects effectively, we share your data with specific third parties:

Subcontractors & Tradespeople: We share necessary project details and site addresses with specialized subcontractors engaged to work on your property.
Vendors & Suppliers: We may share your information with material suppliers to coordinate direct deliveries to the job site.
Government Agencies: We share project scopes and property details with local building departments and inspectors to obtain permits.
Service Providers: We share data with administrative vendors, such as invoicing software, secure payment processors, and customer relationship management (CRM) platforms.

5. Call Recording and Artificial Intelligence (AI) To accurately track project details, ensure quality service, and train our team, we record telephone conversations between our representatives and our clients.

Processing & AI: These audio recordings and electronic communications may be transcribed, analyzed, and processed by secure Artificial Intelligence (AI) systems to summarize project requirements and streamline our service delivery.
CIPA Compliance Notice: In compliance with the California Invasion of Privacy Act (CIPA), you will be notified if a call is being recorded. Your continued participation in the call constitutes your consent to the recording and AI processing.

6. Cookies and Electronic Communications (Streak CRM) Our website uses cookies to recognize your browser, capture certain information, and serve relevant ads based on your previous visits to our site. You can manage cookie preferences through your browser settings.

Email Analytics: In our electronic communications, we employ automated tracking technologies (such as web beacons or pixels) processed by our third-party service provider, Streak CRM. This allows us to track:

When a communication is opened.
The IP address from which it is accessed (classified as Personal Information under the CCPA).
Which links, if any, are clicked within the communication.

We use this data to measure engagement, ensure critical project updates are received, and manage client relationships. You can opt out of email open tracking by configuring your email client to not automatically load images.

7. SMS / Text Messaging Policy (10DLC & TCPA Compliance) We use text messaging to provide critical project updates, schedule site visits, and coordinate with you during active construction phases. By providing your mobile phone number, you consent to receive these operational communications.

TCPA Disclosure: Consent to receive text messages is not a condition of purchasing any goods or services from us. Message and data rates may apply.
Opting Out & Support: You may opt out of text messages at any time by replying STOP. For assistance, reply HELP.
Strict Restriction on Mobile Data Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the data sharing categories listed in Section 4 strictly exclude text messaging originator opt-in data and consent; this mobile information will not be shared with any third parties under any circumstances.

8. Your California Privacy Rights Under the CPRA, California residents have the following rights:

Right to Know: You may request details about the personal information we have collected about you over the past 12 months.
Right to Delete: You may request the deletion of your personal information, subject to legal and contractual exceptions (e.g., retaining records for warranties and tax purposes).
Right to Correct: You have the right to request the correction of inaccurate personal information.
Right to Opt-Out: You can direct us not to "share" your personal information for cross-context behavioral advertising.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

9. Children's Privacy Our construction services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under the age of 13.

10. Contact Us If you have any questions regarding this privacy policy or wish to exercise your rights, please contact us at: Feexer, Inc. 453 S Spring St., STE 400, Los Angeles, CA, 90013, 323-880-7755 or online using via Contact us form.